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Setia Mandiri Elektronik SETIA MANDIRI ELEKTRONIK
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Company profile

Your trusted electronics partner

We supply home appliances, televisions, and small appliances from established brands to households, resellers, and corporate buyers across Indonesia. Stock is genuine, pricing is clear, and orders leave our own warehouse.

About the company Contact sales
  • 30+ brand partners
  • 1,000+ products
  • Based in Indonesia
Setia Mandiri Elektronik showroom with appliances, televisions, and warehouse racking
Showroom & warehouse
  • 30+Brand partners
  • 1,000+Products listed
  • 3Product categories
  • Mon–FriOrder processing

About us

How we run the business

Three things decide whether a buyer comes back: the product is genuine, it arrives when we said it would, and someone answers when it doesn't.

Our story

Setia Mandiri Elektronik sells home appliances and consumer electronics to households, resellers, and corporate buyers. We buy from brand principals and authorised distributors, hold the stock ourselves, and handle each order from purchase to delivery.

The method is deliberately unglamorous. Stock the models people actually buy, count them properly, ship them quickly, and stay reachable once the box is open.

  • Vision

    To be the electronics supplier that buyers and brands call first.

  • Mission

    Keep genuine products in stock, ship them on time, and answer what comes after.

Product display area inside the Setia Mandiri Elektronik facility
  1. 1

    YEAR

    Founded

    Started as an electronics retailer with a small catalogue and direct supply.

  2. 2

    YEAR

    Range expanded

    Added large appliances, television and audio, and small kitchen appliances.

  3. 3

    YEAR

    Direct supply

    Moved to buying straight from brand principals and authorised distributors.

  4. 4

    TODAY

    One stock pool

    Warehouse, marketplace, and corporate orders now ship from the same inventory.

  • Integrity

    Real stock levels, quoted prices that hold, and commitments we can keep.

  • Reliability

    The same handling for a single unit as for a full truck.

  • Customer focus

    Answer the question that was asked, then fix what caused it.

  • Improvement

    Every complaint changes something in how we work.

Our business

What we sell

Three categories, stocked from brands your customers already recognise.

  • Home appliances

    Refrigerators, washing machines, freezers, and other large appliances.

    Check stock and pricing
  • Smart TV & AV

    Televisions, soundbars, speakers, and the accessories that go with them.

    Check stock and pricing
  • Small appliances

    Rice cookers, kettles, blenders, fans, and other daily-use appliances.

    Check stock and pricing
  • Wide product range

    Thousands of SKUs across three categories, global and local brands.

  • Own warehouse

    Orders are picked, packed, and dispatched by our own team.

  • Genuine stock

    Sourced through official channels, with warranty handled properly.

  • Direct supply

    Buying relationships with principals and authorised distributors.

  • Market reading

    We track what sells, at what price, on which channel.

  • Named contact

    Every account talks to the same person during office hours.

  1. 01

    Supply

    We buy direct from brands and authorised distributors.

  2. 02

    Selection

    We stock the models that sell, not the whole catalogue.

  3. 03

    Inventory

    Everything is counted, labelled, and tracked in the warehouse.

  4. 04

    Dispatch

    Orders leave packed, documented, and on schedule.

  5. 05

    After-sales

    Warranty claims and questions go to the same team.

  • Samsung
  • LG
  • Sharp
  • Panasonic
  • Sony
  • Philips
  • Electrolux
  • Toshiba
  • Denpoo
  • Midea

Need a brand that isn't listed? Send the model number and we'll check availability.

Why choose us

What you can expect

Six reasons buyers and brand partners keep working with us.

  • 01

    Direct brand supply

    We buy from principals and authorised distributors, so stock is genuine and supply is steady.

  • 02

    Pricing that holds

    Competitive numbers, quoted once, without cutting warranty or service to get there.

  • 03

    One purchase order

    Large appliances, television and audio, and small appliances from a single supplier.

  • 04

    Marketplace experience

    We run our own listings, so we know how catalogues, promos, and returns behave.

  • 05

    Stock we can see

    Inventory sits in our warehouse, so we can confirm availability before you order.

  • 06

    Support that answers

    Questions during office hours reach someone who can act on them.

How orders stay accurate

Service comes down to unglamorous things: knowing what is on the rack, picking the right unit, and being honest about timing.

  • Buying direct

    From brand principals and authorised distributors only.

  • Stock discipline

    Counted, labelled, and reconciled against every order.

  • Marketplace operations

    Listings, pricing, and returns handled in-house.

  • After-sales tracking

    Warranty claims are followed until they close.

  • 30+Brand partners

    Global and local electronics brands.

  • 1,000+Products listed

    Across three categories.

  • 3Product categories

    Large, audio-visual, and small appliances.

  • Mon–FriOrder processing

    09.00 to 17.00 WIB.

For customers

What customers get

Genuine products, a price that holds, and a delivery date we can defend.

  • Products with valid warranty
  • Availability confirmed before you pay
  • Orders that ship when we say
  • Someone to call after delivery

For brand partners

What brand partners get

A retailer that holds stock, runs its own channels, and reports back on what moved.

  • Listings we manage ourselves
  • Warehouse space and fulfillment
  • Sell-through data by model and channel
  • Repeat orders, not one-off buys

Official stores

Shop online

Every store below is run by our own team. Same stock, same prices, whichever channel you pick.

@setiamandirielektronikofficial

TikTok Shop

Shop straight from the live streams.

Shopee

Free-shipping and cashback deals.

Tokopedia

The full catalogue, safe checkout.

Lazada

Daily promos and store vouchers.

Akulaku

Instalments without a credit card.

WhatsApp

Chat an order directly with our team.

Every link opens the official store in a new tab.

Contact

Talk to our sales team

Product questions, bulk orders, brand partnerships, and vendor proposals all reach the same desk.

  • Phone

    +62 000 0000 0000
  • WhatsApp

    Chat with sales
  • Email

    hello@yourdomain.com
  • Office

    Your company address
    Jakarta, Indonesia

How to reach us

Send the model number and the quantity you need. We reply during office hours.

  • Product & stock

    Availability and pricing per model.

  • Bulk & corporate

    Quotations for volume orders.

  • Brand partnership

    Proposals from principals and distributors.

  • After-sales

    Warranty claims for units bought from us.

Chat on WhatsApp Send an email

Setia Mandiri Elektronik

Mon–Fri, 09.00–17.00 WIB. Swap this placeholder for a Google Maps embed.

Setia Mandiri Elektronik SETIA MANDIRIELEKTRONIK

Your trusted electronics partner in Indonesia.

Pages

  • Home
  • About us
  • Our business
  • Why choose us
  • Shop
  • Contact

Categories

  • Home appliances
  • Smart TV & AV
  • Small appliances
  • Brand partners

Get in touch

Your company address
Jakarta, Indonesia

+62 000 0000 0000
hello@yourdomain.com

© 2026 Setia Mandiri Elektronik. All rights reserved.

Mon–Fri, 09.00–17.00 WIB